Carnegie Mellon University

Alumni Association


The Plugged-In Manager: Lead with All Your Resources

Presented by Terri L. Griffith (TPR 1989)
Associate Dean and Professor of Management, Leavey School of Business, Santa Clara University

Many of us are technology-, people- or process-focused—we don't naturally use all three of these critical organizational dimensions at the same time as we manage, participate in teams or even just do our own work.

"Plugged-in managers" are different. They never try to solve a problem with just a single silver bullet. They see choices across a situation's dimensions of people, technology and organizational processes/resources and then are able to "mix" them together into new —and powerful—organizational strategies, structures and practices. In this webinar, alumna Terri Griffith will share how to develop your own plugged-in skills that let you lead with all your human, technical and organizational resources. This isn't about using technology all the time, but rather making productive choices for you, your team and your organization.

You will:
  • Learn about the three key dimensions of plugged-in management
  • Strategize using the three practices of a plugged-in manager
  • Take what you already know about negotiation and/or communication and apply it to improve your work more broadly

Terri's research has focused on how we gain value from technology, organizations and people from telecommuting in the 80s to today's focus on the knowledge that flows through social media and the leadership issues of online staffing and global virtual teams. The foundations of this research are outlined in her award-winning book, The Plugged-In Manager: Get in Tune with Your People, Technology and Organization to Thrive. She is one of the 100 members of the 2012 Silicon Valley Women of Influence and reaches a broad audience through her speaking, workshops and research. The United States National Science Foundation and TEKES, the Finnish Funding Agency for Technology and Innovation, have supported some of this work.

Terri contributes to her own blog, Technology and Organizations, and has written for the Wall Street Journal, the Harvard Business Review Blog, MIT Sloan Management Review Blog, Women 2.0 and GigaOM's WebWorkerDaily. She is a senior editor for the academic journal Organization Science.

Her latest project, Lead by Letting Go, provides management tools and techniques for the 21st century organization.

Free to attend.

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